Meet SAMI, a chatbot for the business
Originally published on Computer Business Review 21st March, 2018 CBR talks to SAMI – a chatbot revolutionising how employees interact with their business. We’ve probably all interacted with one at...
View ArticleDXC Honoured by ServiceNow at Annual EMEA PartnerNow Summit
DXC Receives Award as the Top Sales Influencer in EMEA for 2017 DXC has been recognised by ServiceNow as the top sales influencer in EMEA for 2017. The honour was presented as ServiceNow’s Annual EMEA...
View ArticleEverything You Need to Know About Kingston
To help you make sense of Kingston, this 30-minute webinar highlights the most essential updates and enhancements, including: Now Platform UI Changes Agent Intelligence Flow Designer Knowledge...
View ArticleBusiness Service Revolution Part 3: Reaping the rewards of self-service
Originally published on Computer Business Review 8th February , 2018 Business Service Revolution Part 3: Reaping the rewards of self-service By Mark Flexman, General Manager UK & I, Fruition...
View ArticleHow Waitrose Radically Improved Their Service Desk Performance Metrics
Discover how Waitrose tackled the challenges presented by getting performance metrics reporting right, as they share their approach from the initial stages of using the SDI Service Desk Standard to...
View ArticleHow Waitrose Radically Improved Their Service Desk Performance Metrics
Discover how Waitrose tackled the challenges presented by getting performance metrics reporting right, as they share their approach from the initial stages of using the SDI Service Desk Standard to...
View ArticleNHS green flags storage of patient data on cloud services
Originally published on TEISS 24 January, 2018 NHS green flags storage of patient data on cloud services The NHS has allowed trusts, hospitals and social care providers to store patient data on cloud...
View ArticleBusiness Service Revolution Part 2: The not-so impossible task
Originally published on Computer Business Review 16 January , 2018 Business Service Revolution Part 2: The not-so impossible task By Mark Flexman, General Manager UK & I, Fruition Partners In the...
View ArticleThe Business Service Revolution Part 1: Let’s talk about employee services
Originally published on Computer Business Review 9 January , 2018 The Business Service Revolution Part 1: Let’s talk about employee services By Mark Flexman, General Manager UK & I, Fruition...
View ArticleWhy Service Management Is No Longer Just About IT
Originally published in Business Computing World.co.uk December 8, 2017 IT Service Management, or ITSM for short, may have IT in its name – but service management is not just about IT. If we take a...
View ArticleSoftware Asset Management
The risk of being audited by software publishers has never been greater. Complex licensing models created by software vendors, combined with the emergence of IoT (Internet of Things) and BYOD (Bring...
View ArticleTaking control of the cloud: The key frontier for the CIO
Originally published in Information Age, 10th November, 2017 How can CIOs tackle issues such as shadow IT and take back control of the cloud, which is an increasingly vital part of most businesses? Few...
View ArticleRetailers must empower staff with tech in the same way they do customers
Originally published on Retail Technology Review.com, 31 October, 2017 Retailers must empower staff with tech in the same way they do customers By Alan Johnson, General Manager UK&I at Fruition...
View ArticleHow to drive the everything-as-a-service uprising in the modern enterprise
Originally published in theCsuite.co.uk, 30 October, 2017 How to drive the everything-as-a-service uprising in the modern enterprise By Alan Johnson, General Manager UK&I at Fruition Partners Today...
View ArticleDXC Technology Acquires Logicalis SMC, Expanding its Position as a Leading...
TYSONS, Va., Oct. 10, 2017 – DXC Technology (NYSE: DXC), the world’s leading independent, end-to-end IT services company, today announced that it has signed an agreement to acquire Logicalis SMC, one...
View ArticleFruition Partners Showcases ‘SAMI’ The AI Chatbot At NowForum London 2017
LONDON, 11 October 2017: Fruition Partners, a DXC Technology Company and the ServiceNow partner with the most worldwide deployments, will be showcasing its recently-launched chatbot, SAMI, at NowForum...
View ArticleEverything You Need to Know About Jakarta
To help you make sense of Jakarta, this 30-minute webinar highlights the most essential updates, including: Now Platform Guided Tour Designer Instance Security Dashboard Performance Analytics Advanced...
View ArticleCIOs Require Greater Maturity to Tame the Cloud
Originally published in Compare the Cloud on Aug 10, 2017 More and more enterprises are going ‘all in’ on cloud, indeed analysts at IDC claim that IT spending will hit $44.2 billion this year of which...
View ArticleTravis Perkins Case Study
Published in Cloud Computing Intelligence on 27th July, 2017 Travis Perkins group builds on ITSM foundations to create enterprise service management with Fruition Partners and Servicenow In a nutshell...
View ArticleGDPR and security awareness top issues for CISOs, notes survey
Originally published in TEISS, on 24 July 2017 GDPR, security awareness, and cloud security strategy are the top most concerns of security professionals, says a recent survey of 39 CISOs. While most...
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